Online Portal

The NHSI Online application allows customers to reprice and view claims remotely on a 24/7 basis. This application reduces administration burdens, repricing time, eliminates faxed claims and provides immediate status to our clients. The system is equipped with a customer service module that can manage member calls and claims questions. Internal tracking software allows management the ability to assess all the adequacy of the customer service function.

Provider Accessibility Analysis

NHSI has developed proprietary software that assists in the implementation of comprehensive managed care programs. Our analyses of data allows us to fully understand our client's needs and apply provider access/disruption resolution strategies. NHSI assists our customers in matching demographic and actual claims data in order to identify its customers’ needs, and design an individualized solution through our contracting and technology solutions.